Privacy Policy

When You Contact Us

If you email [email protected] or use our Contact page to write to that address, your message may include your name, email address, subject and anything you choose to write. We use that information to understand your enquiry and reply, consider a proposed topic, or investigate a correction to an article.

You do not need to provide sensitive documents just to ask a question. Please avoid sending passports, financial records, academic transcripts or other private records unless there is a clear reason to do so.

How We Use Your Information

We use editorial correspondence for the purpose for which it was sent. That may mean responding to a reader, checking a reported mistake, considering feedback or keeping enough of the exchange to follow up properly. Managing correspondence and maintaining an accurate publication are legitimate editorial interests; we do not treat a reader’s message as permission to add them to a marketing list.

We do not sell personal information. We do not pass readers’ contact details to universities for recruitment, and we do not publish private correspondence without permission unless disclosure is legally required.

Information Involved in Visiting the Website

Like other websites, this publication is delivered through a hosting service. When you open a page, that service may receive basic technical details, such as your IP address, the requested page and your browser type. Such information can be used to deliver the website, maintain security and investigate misuse.

The publication does not use these visits to create individual reader profiles or follow visitors across other websites. Ordinary website access does not require an account or an educational application.

Cookies and Tracking

We do not currently use advertising trackers, behavioural advertising pixels or audience-analytics cookies on the published site. If the website later introduces services that use cookies or other tracking technologies, this policy and any required choices will be updated to reflect what is actually in use.

Who May Handle Information

Our website hosting provider may process the technical information needed to deliver pages. Email service providers handle messages sent to our editorial address. Those services perform operational tasks; they are not being given reader information to market university programmes.

Information may also be disclosed where there is a valid legal obligation. We do not otherwise share editorial correspondence with advertisers or unrelated promotional partners.

How Long We Keep Messages

Editorial messages are kept only for as long as reasonably needed to deal with the enquiry, follow up on a correction, maintain relevant correspondence or meet an applicable legal obligation. When a message is no longer needed for those purposes, it should be deleted rather than kept indefinitely.

Your Privacy Choices

Depending on the law that applies, you may be able to request access to personal information we hold about you, ask for an error to be corrected, request deletion, or object to or restrict certain uses. Other rights, including data portability, may apply in particular circumstances. You may also have the right to complain to an appropriate data protection authority.

To make a privacy request, write to [email protected]. Please explain what you are asking about so we can locate the relevant correspondence. We may need to confirm that the request concerns your own information before taking action.

Questions or Changes to This Policy

For questions about privacy, contact [email protected]. General editorial enquiries can also be sent through our Contact page.

If the way we handle reader information changes, this page will be revised to describe the new practices. Our aim is simple: say what happens to information, use it for a clear purpose and give readers a straightforward way to ask questions.